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How to Complain Using a Good Solicitor

on January 12, 2012
in Complaints

There are situations in which you cannot deal with a complaint on your own – you will need professional help.  Be it complex dispute over land, a tricky problem involving a road traffic accident or a commercial breach of contract claim, you should err…

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How to Complain in a Composed Manner

on January 12, 2012

We human beings are emotional creatures.  There are parts of our brains that are extremely logical: those bits put men on the moon; they  build sky scrapers and undertake complex life-saving heart surgery.  There are other parts of our brains that are driven by…

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How to Complain in a Polite Fashion

on January 12, 2012

There is a world of difference between complaining and whinging.  Complaining is about effective communication.  It is about engaging in a dialogue with a view to reaching a satisfactory conclusion.  Whinging is more akin to moaning and is more aimless than complaining.  It is…

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How to Complain in a Restaurant

on January 12, 2012
in Complaints

It is a typical trait of the British that we don’t like to complain. A classic example of this wimpish behaviour is our pathetic inability to protest about a rotten meal in a restaurant.

How to Complain About a Shop

on January 12, 2012
in Complaints

As a general rule I do not advocate complaining on the spot.  It is often far better to deal with the organ grinder rather than the monkey and a neatly composed letter to someone in authority is usually preferable.  Nevertheless, there are situations, particularly…

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How to Complain in the Small Claims Court

on January 12, 2012
in Complaints

Your dispute by correspondence has failed to produce a result, you have sued the company concerned and they have filed a defence.
What happens next?
  • In short, two things take place. First, the court will send you a form called an allocation questionnaire. It is…
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How to Complain in Verse

on January 12, 2012

A good complaint is one that stands out from all the others.  Writing in verse can be very effective.  The following is a shining example of such a letter. the result of which was compensation in the form of two complimentary business class tickets…

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