Posts Archive

How to Complain that Something Costs Too Much

on January 12, 2012
in Complaints

Every time I fill up my car with petrol nowadays I am seething with anger at the exorbitant price.
  • My anger is fuelled (pun intended) by various issues surrounding the price of petrol.  For starters, most of it is tax.  Worse than that, there is…
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How to Complain Threatening Legal Action

on January 12, 2012

There are two kinds of complaint letters.  The first kind are precisely what they say on the tin – letters that raise a complaint, written in the expectation that the issue in question can be resolved by correspondence.  When that category of communication fails,…

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How to Complain to a Care Home

on January 12, 2012
in Complaints

Many care homes do a wonderful job but there are few situations more distressing than a friend or relative who is receiving substandard treatment.  When a complaint needs to be made it is essential to act quickly, sensitively and in a way that is…

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How to Complain to a Foreign Company

on January 12, 2012
in Complaints

Complaining to a foreign company may seem daunting but it need not be.

If, for example, you have just returned from a holiday abroad this may easily have given rise to a complaint about a foreign hotel or car rental company.  What are my top…

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How to Complain to a Telephone Company

on January 12, 2012
in Complaints

It is one of the great ironies of life that when you telephone a telephone company to complain it is very difficult to get through by telephone. Don’t they have enough telephones and telephonists? Telephone companies rank amongst the most complained about companies in…

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How to Complain About Insurance Company

on January 12, 2012
in Complaints

Insurance companies love to ensure that you pay your premium.  In somewhat stark contrast however, they are often less keen to pay out when you have a claim.  I have set out below my top tips for dealing with insurance companies so as to…

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How to Complain to HM Revenue and Customs

on January 12, 2012
in Complaints

Apart from Darth Vader, the Daleks and the Abominable Snowman there are few things in life more scary that HM Revenue and Customs.  The people at the Revenue are notoriously humourless, they don’t give up very easily on the collection process and they possess…

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