Category Archive for Complaints

How to Complain in a Restaurant

on January 12, 2012
in Complaints

It is a typical trait of the British that we don’t like to complain. A classic example of this wimpish behaviour is our pathetic inability to protest about a rotten meal in a restaurant.

How to Complain About a Shop

on January 12, 2012
in Complaints

As a general rule I do not advocate complaining on the spot.  It is often far better to deal with the organ grinder rather than the monkey and a neatly composed letter to someone in authority is usually preferable.  Nevertheless, there are situations, particularly…

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How to Complain in the Small Claims Court

on January 12, 2012
in Complaints

Your dispute by correspondence has failed to produce a result, you have sued the company concerned and they have filed a defence.
What happens next?
  • In short, two things take place. First, the court will send you a form called an allocation questionnaire. It is…
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How to Complain that Something Costs Too Much

on January 12, 2012
in Complaints

Every time I fill up my car with petrol nowadays I am seething with anger at the exorbitant price.
  • My anger is fuelled (pun intended) by various issues surrounding the price of petrol.  For starters, most of it is tax.  Worse than that, there is…
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How to Complain to a Care Home

on January 12, 2012
in Complaints

Many care homes do a wonderful job but there are few situations more distressing than a friend or relative who is receiving substandard treatment.  When a complaint needs to be made it is essential to act quickly, sensitively and in a way that is…

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How to Complain to a Foreign Company

on January 12, 2012
in Complaints

Complaining to a foreign company may seem daunting but it need not be.

If, for example, you have just returned from a holiday abroad this may easily have given rise to a complaint about a foreign hotel or car rental company.  What are my top…

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How to Complain to a Telephone Company

on January 12, 2012
in Complaints

It is one of the great ironies of life that when you telephone a telephone company to complain it is very difficult to get through by telephone. Don’t they have enough telephones and telephonists? Telephone companies rank amongst the most complained about companies in…

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