Your guide to complaining

How to Complain by Returning Goods

on January 13, 2012

We have all been there.  We have bought an article of clothing and, on inspecting it at home have suddenly realised that it looks very different to how it appeared in the changing room at the shop.  Similar scenarios include an item that falls apart within a week of purchase or an unwanted gift.  When are you entitled to return goods that you don’t…

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How to Complain about a Builder

on January 13, 2012

Complaints about builders are commonplace. When you engage a builder there are obvious pitfalls: the scope for things going wrong is considerable; your project may often involve large sums of money and the issues are often very emotive and close to your heart – especially if your home is involved. When dealing with difficult builders, these are my top tips.

How to Complain about a Bouncer

on January 13, 2012

Imagine the following scenario. You turn up to a club with your friends. You are hoping for an enjoyable evening out. A scuffle takes place outside the club unconnected to you and, quite innocently, you find that you have been hit by an aggressive and overzealous bouncer. You end up in A&E with a broken nose. How do you complain?

How to Complain about a Barking Dog

on January 13, 2012

It is perfectly natural for dogs to bark and all of us have a degree of tolerance about noises coming from our neighbours’ property.  Loud music, noisy lawnmowers and the like can all be similar irritants of course but what about dogs? What should you do if your neighbours howling hound never ceases its actvity?  These are my top tips.

How to Complain About a Bad Haircut

on January 13, 2012

Question: What is the difference between a good haircut and a bad one?
Answer: about two weeks.
  • A man will perhaps typically be less bothered about a disaster at the barbers shop than a woman who has paid a prince’s ransom for the hairdo of her dreams. In any event however, anyone who has suffered badly at the hands of a hairdresser feels rightly aggrieved. If…
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How to Complain about Flights

on January 12, 2012

The days of glamorous air travel are long since over.  Flight delays, lost luggage and the general struggle of getting through an airport makes the whole concept of flying unappealing.  And things do go wrong – so how can you fight back?
  • The most common complaints concern flight delays.  The truth is that your holiday time is immensely precious such that if you lose a…
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How to Complain about HS2

on January 12, 2012

Over the centuries there has been a tradition in this country of peaceful protest in the name of a good cause.  Although we do not have a written constitution like the United States we have a long tradition of upholding the right to free speech.  Before the Internet the methods open to people who wanted to complain about something were somewhat more limited although…

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