Your guide to complaining

How to Complain About Insurance Company

on January 12, 2012

Insurance companies love to ensure that you pay your premium.  In somewhat stark contrast however, they are often less keen to pay out when you have a claim.  I have set out below my top tips for dealing with insurance companies so as to ensure your claim is dealt with quickly, efficiently and properly.

How to Complain to HM Revenue and Customs

on January 12, 2012

Apart from Darth Vader, the Daleks and the Abominable Snowman there are few things in life more scary that HM Revenue and Customs.  The people at the Revenue are notoriously humourless, they don’t give up very easily on the collection process and they possess extremely wide statutory powers.  Accordingly, registering a complaint is not easy but if your cause is just it can be…

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How to Complain About ITV

on January 12, 2012

I have in the past written a blog about how to complain to the BBC. In the interests of fairness and balance, it is important to know how to complain about ITV as well.  At this time of the year there is a fair chance that you will watch commercial television at some stage but you may well find grounds for complaint.  Be it…

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How to Complain to Microsoft

on January 12, 2012

You have just bought the latest Microsoft software and it is riddled with more bugs that a lice infested dog.  Your computer has crashed for the eighth time as a result and you are pulling your hair out with frustration.  What are your options?
  • You can of course “go for the jugular” and write to Bill Gates.  He lives at 1835 73rd Ave NE, Medina,…
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How to Complain to Rupert Murdoch

on January 12, 2012

I have always been a great believer in going to the top if you have a complaint.  You are far better off complaining to the organ grinder rather than the monkey so as a general rule there is no point in messing around with the so-called Customer Services Department when you can write to someone in a position of power.  If you feel strongly…

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How to Complain to the BBC

on January 12, 2012

Although we all love the BBC there are occasions when we feel like throwing a brick at our television sets. Don’t do that – complain.  How should you go about this?
  • First you need to distinguish between a rant and a complaint.  A complaint is something to which you expect a reply.  Just saying that you don’t like the new Dr Who is not really…
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How to Complain to the Passport Office

on January 12, 2012

Going on holiday can be strangely stressful.  A strike at the airport or lost luggage are amongst the issues that can confront you.  Everyone’s nightmare however is a passport problem such as a failure to receive your new one even though your departure date is a few days away.  If you are pulling your hair out over a passport issue these are my top…

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