Your guide to complaining

How to Complain to a Bank

on January 12, 2012

Banks are institutions that we love to hate.  They have received a lot of bad press over the past few years and with good reason – their behaviour is often unscrupulous, inefficient and uncaring despite what their glossy promotional adverts say.  So if you have a complaint, what can you do?
  • The days of the personal bank manager have long since gone.  The cosy chat…
    continue reading »

How to Complain to Your MP

on January 12, 2012

I seem to recall that it was the late great Harold Wilson who said that a week was a long time in politics.  Someone said subsequently (I can’t quite remember who)  that the weak are a long time in politics and there, is beyond question. a growing body of public opinion that is utterly disenchanted with politicians, their expense accounts and everything that goes…

continue reading »

How to Complain when Christmas Goes Wrong

on January 12, 2012

I love Christmas.  It is great fun and there is no greater pleasure than giving gifts to friends and loved ones and seeing their faces light up when you have bought them something they really want.  Unfortunately Christmas does not always work out like it does in the movies and things can go wrong.   You receive a gift and it is defective but…

continue reading »

How to Complain When Your Party Goes Pear-shaped

on January 12, 2012

Some twenty years ago I was at a kosher Jewish function when to everyone’s amazement the caterers started serving ham sandwiches. These things happen. Anything that can go wrong, will go wrong and will generally do so at the worst possible time. There are few things more upsetting than a party that turns pear-shaped – the wine that is corked, the band that fails…

continue reading »
resolver